Contact
Talk to us
One person reads this mailbox and answers it. There is no ticket queue and no chatbot.
Last updated 31 August 2026
contact@omnidicom.com — for everything: support, sales, refunds, licence transfers, academic licences and feature requests.
We aim to answer within one business day. Please include your licence key or purchase email where it is relevant; it saves a round trip.
What to write about
- A key that never arrived — tell us the email you bought with and we will resend it.
- Moving a licence to another computer — the application has a "Deactivate this computer" button for the planned case. If the machine is dead, lost or stolen, write to us and we will free the licence.
- A longer trial — 14 days is often short for a team or an institutional review. Ask, and we will extend it.
- An academic licence — write from your institution address.
- A feature you need — tell us what it is and why. Requests from Professional subscribers go to the front of the queue.
- Machines that are never online — an air-gapped workstation cannot check its licence on a schedule. Tell us before you buy and we will say plainly whether we can serve you.
Business details
옴니다이콤 (OmniDICOM)
Sole proprietorship registered in the Republic of Korea
Business registration number 104-43-02097
contact@omnidicom.com
Payments are processed by Paddle as merchant of record. Billing questions about a specific charge can also go to Paddle directly, and their name is what appears on your statement.